All international customers should contact us first before ordering especially if using a freight forwarder.
We will only sell to customers whose Paypal account is both verified and confirmed. We also will only ship to the billing addresses on the accounts so the shipping and billing addresses must match. If you are using a freight forwarder and we do not know you, you should contact us before ordering because we know that is not your real shipping or billing address. If for any reason our system flags an order as being possibly fraudulent, your order may be cancelled at our discretion.
Also, we have many problems with delivery when we ship international so ALL international customers must agree to the statement below by email:
Anyone using a freight forwarder here in the US should contact us first or you may have their order canceled if we can not verify you or we don't personally know who you are or you are ordering an item that we do not ship to other countries. There are certain items that we do not ship out of the country so just because you use a freight forwarder to place your order does not mean that we will ship to you. Please contact us first otherwise your time and our time will be wasted cancelling the order. We are sorry for such strict rules but we are having problems with fraudulent orders and people who are ripping off the designs. Our main goal is to protect the property of Kooks Creations and Steel Flame.
If you do not completely understand these Terms and Conditions then please email us with your questions before you agree to them.
We reserve the right to cancel anyone's order that we consider to be questionable or our system deems questionable.